FEDEX finally delivered my husband's Dell Laptop today at 11:05 am. I didn't hear the door bell ring at all. I asked my husband how he knew the FEDEX man was here. He said he just happened to be outside. Oh sure! I'll bet he was standing outside the door waiting for the FEDEX truck!
My husband ordered a refurbished laptop from Dell on-line last week. It is scheduled to arrive today. My husband called many times this morning asking whether his laptop has arrived. I volunteered to stay home and wait for the delivery. I really don't like the idea of these FEDEX drivers leaving shipped items right at our front door. I would prefer to be home to sign for the shipment.
Anyways, I waited until my husband got home at 4 pm, then I had to take my son to his violin lesson. It's hard to tell when FEDEX will get to my house. It can be any time. The tracking of the shipment said the laptop is already in the truck ready for delivery. So we waited. When I got home at 6:30pm, still no delivery. That's when we decided to call FEDEX and find out what happened to our shipment. The customer service rep looked into it and informed us that their driver told them that he came by our house at 6 pm, but no one was home. Oh come on, FEDEX! Both my husband and my daughter were home. No one rang our door bell. Later, my husband even went outside to test out our door bell. There is nothing wrong with our door bell.
I don't think the FEDEX driver ever rang our door bell. It's possible that he didn't even come by. I am guessing that because he couldn't finish the delivery, he just said that no one was home. It's annoying when we waited the entire day and the delivery was never made. We were able to reschedule the delivery of the laptop for tomorrow morning between 9 and 10. Hopefully we'll get it as scheduled.
When a courier says the package will be delivered on a certain day, they should deliver it as promised. Mind you, FEDEX is not the only company who doesn't like to ring door bells. Our UPS delivery man and our post man simply knock and then leave the packages in front of our house. So my advice to these delivery services is...please ring the door bell!!!
I was born in Taiwan, but I did most of my growing up in Canada and the United States. Now that I'm married with 2 children and living in Los Angeles, I would like to share my experience of creating a Taiwanese heritage for my children as well as providing a fun and memorable childhood for them.
我是一位在台灣出生,美加長大、受教育的媽媽。婚後定居於美國洛杉磯。
Posts
